Terms of Service

1. Agreement to Terms

By accessing or using FieldLgx ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

FieldLgx is a cloud-based software platform designed for landscaping and field service businesses. The Service includes, but is not limited to:

• Job scheduling and management
• Crew and employee management
• Client and property management
• Invoice and estimate creation
• Financial tracking and reporting
• Time tracking and payroll features
• Mobile access for field crews

3. Account Registration

To use the Service, you must:

• Create an account by providing accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be at least 18 years old or have parental consent

You are responsible for all activities that occur under your account.

4. Subscription and Payment

Subscription Plans: FieldLgx operates on a subscription basis. Current pricing and plan details are available on our website.

Billing: Subscriptions are billed monthly in advance. Payment is processed through our payment processor (Stripe).

Automatic Renewal: Your subscription will automatically renew each month unless cancelled before the renewal date.

Cancellation: You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods.

Price Changes: We reserve the right to modify subscription prices. We will provide at least 30 days' notice of any price increases.

Refunds: Refunds are provided at our sole discretion. Generally, we offer a 14-day money-back guarantee for new subscriptions.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to the Service or other accounts
• Interfere with or disrupt the Service or servers
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to store or transmit infringing, libelous, or otherwise unlawful material
• Share your account credentials with unauthorized parties

6. Data and Content

Your Data: You retain all rights to data you upload or create using the Service. You grant us a license to use, store, and process your data solely to provide and improve the Service.

Data Security: We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Data Backup: You are responsible for maintaining backups of your important data. We are not liable for data loss.

Account Deletion: Upon account cancellation, we will retain your data for 30 days, after which it may be permanently deleted. You may request earlier deletion by contacting support.

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by FieldLgx and protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

8. Third-Party Services

The Service may integrate with third-party services (e.g., Stripe for payments, QuickBooks for accounting). Your use of third-party services is subject to their respective terms and conditions. We are not responsible for third-party services.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIELDLGX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold FieldLgx harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

15. Contact Information

If you have questions about these Terms, please contact us:

Email: [email protected]
Support: [email protected]

16. Entire Agreement

These Terms constitute the entire agreement between you and FieldLgx regarding the Service and supersede all prior agreements and understandings.